skip to main content

Terms of payment

Currently, we can offer you the following payment options:

  • Prepayment
  • PayPal
  • Direct debit
  • Credit card
  • Purchase by invoice


Prepayment

If you pay in advance, you will receive an e-mail with an overview of the ordered products and our account details after placing your order. Please make sure to state the order number as reference when transferring the money. We will ship the goods after we have received the full payment in advance.

PayPal

With PayPal you can pay easily with only two clicks, without entering bank or credit card details. Your PayPal account only needs to be set up once. To process the payment, you will be redirected to PayPal's secure payment form. If you already have a PayPal account, simply log in. Otherwise, click on Set up account and follow the instructions. Within seconds we will receive your payment and the goods can be shipped immediately if available. Your bank and credit card details will not be passed on to third parties.

Payment by direct debit

This payment method is handled by PayPal PLUS. After selecting this payment method, you will be directed to PayPal's secure form for entering the necessary information. You do not need your own PayPal account for this payment method. When paying by direct debit, the ordered goods will be dispatched immediately if they are available.

Payment by credit card

This payment method is processed via PayPal PLUS. After selecting this payment method, you will be directed to the secure PayPal form to enter the necessary information. You do not need a PayPal account for this payment method. PayPal PLUS accepts major credit cards such as VISA, MasterCard, AmericanExpress and DiscoverCard. After receipt of the invoice amount, the goods will be released for shipment.

Purchase by invoice

Order conveniently on account and pay only when you have received the goods. We process purchases on account via PayPal PLUS. When purchasing on account, the total amount is due within 30 days after receipt of order. After selecting the payment method "Purchase on account", you will automatically be redirected to the secure payment form of PayPal. There you enter the corresponding information. You do not need your own PayPal account to pay by invoice. There is no need to enter sensitive payment data. PayPal carries out a risk assessment, which may involve obtaining credit information from various credit agencies.

Important: Please make sure to transfer the purchase price to PayPal. You can find PayPal's bank account information in the e-mails from PayPal regarding your purchase.

If you have transferred the invoice amount to our bank account by mistake, please contact us (Tel: 040 / 41928390 or email: info@concept2.de) and we will transfer the money back to you. We then ask you to make another transfer to the PayPal bank account. You will find the account information in the e-mails from PayPal regarding the order.

Please also contact PayPal's customer service (Tel: 0800-7234730) so that any dunning procedure that has been started can be stopped.